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jasonbush

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February 11, 2026

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Most Homeowners Just Sign and Send It Back

Here’s a number that surprises people: roughly six out of ten Canadian homeowners simply sign their mortgage renewal letter and mail it back without comparing a single rate. No phone calls. No shopping around. Just a signature and done.

If that sounds like something you’d do (or something you’ve already done), you’re not alone. Life is busy. The renewal letter arrives, the new rate looks “fine,” and the whole thing feels like a formality. Why would you spend time poking around when your lender already has a rate waiting for you?

That instinct is completely understandable. It’s also exactly what your lender is counting on.

Let’s walk through what actually happens when you do nothing at mortgage renewal, what it could cost you, and the surprisingly simple step that could change the outcome entirely.

What “Doing Nothing” Actually Means

When your mortgage term ends, your lender is required to send you a renewal offer, usually 21 days before your maturity date. That letter includes a new interest rate and the option to pick a new term length. If you sign it and send it back, your mortgage rolls into that new term with whatever rate and conditions your lender offered.

But what if you literally do nothing? What if the letter sits on your kitchen counter until the deadline passes?

In most cases, your mortgage doesn’t just disappear. Your lender will automatically renew you into a new term, typically a variable rate or a short-term fixed rate, at whatever their posted rate happens to be. This is sometimes called an “automatic renewal” or a “rollover.”

The key word there is posted rate. That’s important, because the posted rate at most major lenders is almost never the best rate available. It’s the starting point for negotiation, not the finish line. Think of it like the sticker price on a car. Plenty of people pay less than that, but only if they ask.

So doing nothing doesn’t mean your mortgage vanishes. It means you get whatever rate your lender decides to give you, with no input from you, and no competition keeping them honest.

The Real Risks of Auto-Renewing Without Looking

Signing your renewal letter without shopping around (or letting it auto-renew entirely) might seem harmless, but the costs can add up in ways that aren’t obvious from the letter itself.

You’ll Likely Pay a Higher Rate

The rate on your renewal letter is rarely the lowest rate your lender can offer, let alone the lowest rate on the market. Lenders have retention departments specifically because they know some customers will call and negotiate. The rate on the letter is for the customers who don’t call.

Even a small difference matters over a full term. On a $400,000 mortgage, the difference between 4.89% and 4.49% is roughly $1,100 per year, or about $5,500 over a five-year term. That’s real money, and all it takes to find out if you qualify for a better rate is a conversation.

Your Terms May Not Fit Your Life Anymore

Your mortgage terms were set up based on your life three or five years ago. A lot can change. Maybe you’ve built up more equity. Maybe your income has changed. Maybe you’re planning renovations or thinking about buying a rental property.

Renewal is the one time you can adjust your mortgage terms without triggering a penalty. You can change your payment frequency, adjust your prepayment privileges, add a home equity line of credit, or restructure your amortization. If you just sign the renewal letter, you’re locking yourself into the same structure for another term without considering whether it still makes sense.

You Miss the Window to Switch Lenders Penalty-Free

At renewal, you have the freedom to move your mortgage to any lender without paying a penalty. That’s a big deal. Mid-term, switching lenders means breaking your mortgage, which can cost thousands of dollars in penalties. At renewal, the door is wide open.

Once you sign that renewal letter and your new term starts, that window closes. If a better option comes along six months later, you’re stuck unless you’re willing to pay to break the new term. The renewal window is your leverage. Don’t give it up without using it.

Prepayment Options May Be Limited

Not all mortgage products have the same prepayment privileges. Some lenders allow you to put down 20% extra per year. Others cap it at 10% or even 5%. If you’re in a position to make lump-sum payments or accelerate your payoff, the prepayment terms matter. Signing your renewal without reviewing them could mean missing out on flexibility that saves you thousands in interest over the long run.

What Your Lender Hopes You’ll Do

Lenders aren’t doing anything dishonest here. The renewal letter is a legitimate offer, and the process is regulated. But make no mistake: they are absolutely aware that a large percentage of borrowers will sign without shopping around, and their pricing reflects that.

Think about it from their perspective. Every customer who signs the renewal letter without negotiating is a customer they retain at a higher margin. Every customer who shops around forces them to compete on rate. The renewal letter is their opening offer, and they’re hoping you treat it as the final one.

Banks and major lenders spend significant money on customer retention teams. Those teams exist because enough customers call to make it worth staffing. But the customers who don’t call? They subsidize the better rates that the negotiators get.

This isn’t a reason to feel angry at your lender. It’s just how the business works. Your job is to be one of the people who makes a quick comparison before signing.

The 5-Minute Check That Could Save You Thousands

Here’s the good news: protecting yourself at renewal doesn’t require hours of research or complicated paperwork. In most cases, a single phone call or email is enough to find out whether you’re getting a competitive rate.

Step 1: Look at Your Renewal Letter

Note the rate being offered, the term length, and any conditions. This is your baseline.

Step 2: Compare It

Check what other lenders are offering for the same term. You can do this online in a few minutes, or you can call a mortgage broker who will do it for you. A broker has access to dozens of lenders and can tell you within minutes whether your renewal offer is competitive.

Step 3: Decide

If your current lender’s offer is competitive, great. Sign it with confidence. If it’s not, you have options. Your current lender may match or beat a competing offer once they know you’re shopping around. Or you can switch to the better lender at renewal with no penalty.

That’s it. Three steps. In many cases, the whole process takes less time than scrolling through your phone on a lunch break.

For Fraser Valley homeowners, this check is especially worthwhile. Property values in communities like Chilliwack, Mission, Abbotsford, and Langley have shifted significantly over the past few years. Your equity position today may qualify you for products and rates that weren’t available when you first got your mortgage. A quick comparison at renewal is the easiest way to find out.

What a Mortgage Broker Does at Renewal (and Why It’s Free)

A lot of homeowners don’t realize that working with a mortgage broker at renewal costs you nothing. Brokers are paid by the lender, not by you. So the rate comparison, the paperwork, and the negotiation all happen at no cost to you as the borrower.

When you bring your renewal letter to a broker, here’s what happens. They review your current terms and the rate you’ve been offered. They compare it against rates from 30+ lenders they have access to. If a better option exists, they walk you through the switch. If your current offer is already strong, they’ll tell you that too.

There’s no obligation and no pressure. You’re simply getting a second opinion backed by access to more options than any single bank can offer.

At Browne Mortgage, we handle renewal comparisons for homeowners across the Fraser Valley every week. Many of our clients come in expecting their renewal offer to be “about right” and end up saving $2,000 to $5,000 over their next term. Some save more. The point isn’t to guarantee a specific number. It’s that you won’t know unless you check.

When Should You Start Thinking About Renewal?

Most lenders send renewal letters about three weeks before your maturity date, but you don’t have to wait for the letter to start planning. In fact, many lenders will let you lock in a rate up to 120 days before your renewal date. That means you can start shopping four months early.

Starting early gives you time to compare without pressure. If rates drop before your renewal date, you can often renegotiate the hold. If rates rise, you’ve already locked in something competitive. Either way, you’re in a stronger position than the person who waits for the letter to arrive and has three weeks to decide.

If your renewal is coming up in the next six months, now is a good time to have a conversation. Even a quick check-in can give you a sense of what’s available and whether your current lender is likely to offer something competitive.

You Don’t Have to Be a Mortgage Expert

One of the reasons people just sign the renewal letter is because mortgages feel complicated. Rate types, amortization schedules, prepayment penalties, blend-and-extend options. It’s a lot of jargon, and nobody wants to feel out of their depth.

But here’s the thing: you don’t need to understand all of it. You just need to ask one question: “Is this the best I can do?” A mortgage broker can answer that question in a single conversation. You bring the letter, they bring the market knowledge, and together you figure out the right move.

If you’re a homeowner in Mission or Chilliwack with a renewal coming up, the team at Browne Mortgage is happy to take a look at your renewal offer and let you know where you stand. No charge, no obligation, and no pressure to switch if your current deal is solid.

If you want to explore whether renewing with a new lender makes sense, or you’re weighing fixed vs. variable rates for your next term, we’ve covered those topics too.

The Bottom Line

Doing nothing at mortgage renewal isn’t a disaster. Your mortgage won’t disappear, and your lender will keep things moving. But “not a disaster” is a low bar when thousands of dollars could be on the table.

The renewal letter is a starting point, not a final answer. A five-minute comparison is all it takes to find out whether you’re leaving money behind. And if you are, the fix is straightforward: a conversation with someone who can see the full picture.

Ready to see how your renewal offer stacks up? Reach out to Browne Mortgage or call our Abbotsford office at 604-850-5877 or our Chilliwack office at 604-795-2933. We’ll take a look and give you an honest answer.